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Frequently Asked Questions


What is the status of my order?
You may track your order by logging into your account, found within the Great Impressions Rubber Stamps Shop. If you did not set up an account, please contact customer service via email or phone (360) 789-5553.

Back orders?
All back-orders will be cancelled. Please reorder items if needed.

Are you an Angel Company?
Great Impressions is an “Angel Company.” If an image has an * next to the design, these designs are licensed and copyrighted by the artist that created them and are not part of our Angel policy. We are happy to allow stampers to use our rubber stamp designs for their hand made cards and projects they wish to sell, provided all images are hand stamped and Great Impressions is given recognition. For the standard Great Impressions recognition stamp click here.

The use has been surpassed when quantity of 100 are produced.

For further details or permission on additional use, please contact Great Impressions Rubber Stamps customer service at (360) 789-5553.

What are your shipping methods?
Shipping info

Do you have instructions for all cards posted on your website?
At this time, instructions are only available with the Stamp of the Month art boards

How come I saw an item on your site a couple of days ago and now it’s not there?
The item could be discontinued, temporarily out of stock, or relocated. Please feel free to contact customer service by email or by phone.

How come after I added an item to my shopping basket, it is still empty?
Information coming soon!

How do I use my Gift Certificates?
More information coming soon!
If you received you gift certificate key code online, you will enter this key code during the checkout process, press the redeem button and the balance of your order will be subtracted from the gift certificate. Any balance remaining on your certificate will be recorded and can be used on subsequent visits. If you received your gift Certificate by mail you will find the key code in the upper right hand corner please enter in the same process.

How do I use my coupon?
Coupons may be offered with special promotions. Coupons when issued will be sent by email. These coupons can only be used at our online store. Coupons are non-transferable. Coupons are only good for products on hand. They may not be used to purchase gift certificates. To use the coupon enter the code in the appropriate field at check out. Click on the redeem button and you’ll see that your total order is adjusted.  Select payment method and continue.

How are Great Impressions stamps made?
For those ordering for the first time, you will receive the quality of stamps our customers have come to expect and appreciate. Our Cling stamps are carefully trimmed from premium-grade red rubber.

Our Cling stamps are mounted onto high grade cling foam. We do not print the image of the design onto the cling. Your cling stamp will come packaged.

Are stamps shown at actual sizes?
No. Because of computer monitor and internet browser differences, it is not possible to present stamps at actual size.

Do you have shipping questions?
Shipping Information

What are my Ordering Options? Additional ordering information
*We have 3 options
*For fastest service, order online via our secure shopping cart. Simply add the items you want to your shopping cart and then click check out.
*Phone your order including credit card information to:
Phone   (360) 789-5553
*Print off your order form before the final check out process and mail it in with a money order or credit card information “if sending a check it will take additional 2 weeks for your order to be processed.” No COD accepted.

If our frequently asked questions page did not answer your question, please email or call us at (360) 789-5553.

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